By accessing, registering for, or using The Mirror™ application and any associated products, features, or content (collectively, the "Platform"), you agree to be legally bound by these Terms and Conditions (the "Terms") in their entirety.
These Terms constitute a binding legal agreement between you ("User") and DuBois Consulting Pty Ltd (ACN pending), a company incorporated in Queensland, Australia ("the Company", "we", "us", or "our").
If you do not agree to these Terms, you must immediately cease use of the Platform and delete your account. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.
These Terms apply globally to all users regardless of their country of residence or access location, to the fullest extent permitted by applicable law.
The Mirror™ is a behavioural pattern recognition and emotional interference interruption tool. It uses artificial intelligence to reflect emotional and behavioural patterns based solely on information provided by the User during each session.
The Platform is designed to support self-awareness and conscious decision-making. It is not, and does not purport to be, a therapeutic, clinical, medical, psychological, legal, financial, or professional service of any kind.
The Company makes no representation or warranty that the Platform is appropriate or available for use in any particular location. Users access the Platform at their own initiative and are responsible for compliance with all applicable local laws.
By creating an account or using the Platform, you represent and warrant that:
The Company reserves the right to refuse access or terminate any account where eligibility requirements are not met or where there is reasonable suspicion of misrepresentation.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify the Company immediately of any unauthorised use of your account.
You agree to provide accurate, current, and complete information when creating your account and to update such information as necessary to maintain its accuracy.
The Company is not liable for any loss or damage arising from your failure to safeguard your account credentials or from unauthorised access to your account where such access results from your actions or omissions.
You may not transfer, sell, or assign your account to any third party. Each account is personal and non-transferable.
The Platform offers a range of digital products, features, tools, and content available for individual purchase at prices displayed at the time of transaction. Pricing is subject to change at the Company's sole discretion without prior notice.
All purchases are processed securely through third-party payment processors. The Company does not store your payment card details. By completing a purchase, you authorise the charge of the applicable fee to your nominated payment method.
Prices are displayed in the applicable currency at the time of purchase. You are responsible for any taxes, duties, or levies imposed by your local jurisdiction in connection with any purchase made on the Platform.
All transactions are final at the point of purchase. By proceeding with any payment, you acknowledge and accept the pricing, the nature of the digital product being purchased, and the no-refund policy set out in Section VI of these Terms.
All sales are final. The Company does not offer refunds under any circumstances.
All products and features available on the Platform are digital in nature and are delivered immediately or made accessible upon purchase. By completing a purchase, you expressly acknowledge that:
If you believe a charge has been made in error or without authorisation, you must contact the Company directly at [email protected] before initiating any chargeback or dispute with your payment provider. Unauthorised chargebacks may result in immediate account termination and referral for debt recovery.
To the fullest extent permitted by applicable law in all jurisdictions worldwide, DuBois Consulting Pty Ltd, its directors, officers, employees, contractors, agents, affiliates, and licensors expressly disclaim all liability of any kind arising from or in connection with your use of the Platform or any content, output, or information generated by it.
Without limiting the generality of the foregoing, the Company accepts no liability for:
The Platform is provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
Where legislation implies warranties or conditions that cannot be excluded, the Company's liability is limited to the maximum extent permitted by law, and in any event shall not exceed the total amount paid by you to the Company in the twelve (12) months preceding the event giving rise to the claim.
The Mirror™ is not a healthcare product, mental health service, therapeutic tool, or professional advisory service. Nothing within the Platform constitutes or should be construed as medical, psychological, psychiatric, legal, financial, or any other form of professional advice.
The Platform does not diagnose, treat, cure, or prevent any condition, disorder, or disease. AI-generated content is produced algorithmically and does not reflect the opinion or assessment of any qualified professional.
If you are experiencing a mental health crisis, thoughts of self-harm, or any medical emergency, you must contact a qualified professional or emergency service immediately. The Platform is not equipped to respond to crisis situations.
You assume full and sole responsibility for how you interpret and act upon any content, output, or reflection generated by the Platform. The Company expressly disclaims all responsibility for any outcome arising from reliance on such content.
By using the Platform, you consent to the collection, storage, and processing of personal data as described in this section. The Company collects data including but not limited to your email address, account credentials, session data, emotional inputs, and usage patterns for the purposes of providing, maintaining, and improving the Platform.
Your data is stored securely using Supabase, a third-party database and authentication provider. By using the Platform, you acknowledge and consent to your data being stored and processed by Supabase and its infrastructure partners, which may be located outside of Australia.
You expressly indemnify and hold harmless DuBois Consulting Pty Ltd from and against any claim, loss, damage, liability, cost, or expense of any kind arising from or in connection with the storage, processing, breach, or unauthorised access of your personal data, to the fullest extent permitted by law.
The Company implements reasonable technical and organisational measures to protect your data but cannot guarantee absolute security. You acknowledge that no method of electronic transmission or storage is completely secure and use the Platform accordingly.
The Company will not sell your personal data to third parties. Data may be shared with service providers strictly for the purpose of operating the Platform, subject to appropriate confidentiality obligations.
You may request deletion of your account and associated data by contacting [email protected]. The Company will action such requests within a reasonable timeframe in accordance with applicable privacy legislation, including the Australian Privacy Act 1988 (Cth).
All content, features, methodologies, frameworks, terminology, branding, and technology within the Platform are the exclusive intellectual property of DuBois Consulting Pty Ltd and are protected under applicable intellectual property laws worldwide.
The following names, concepts, and frameworks are proprietary and may not be used without prior written consent:
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your own personal, non-commercial purposes. This licence does not permit you to copy, reproduce, distribute, modify, reverse-engineer, resell, sublicence, or create derivative works from any part of the Platform or its content.
Any unauthorised use of the Company's intellectual property constitutes infringement and will be pursued to the fullest extent of applicable law in all relevant jurisdictions.
The Mirror™ is a private tool provided for your personal use only. By accepting these Terms, you agree to keep the methods, frameworks, protocols, content, and operational design of the Platform strictly confidential.
You agree that you will not, directly or indirectly:
While you are welcome to refer others to The Mirror™ by name, you are expressly prohibited from explaining, teaching, or reproducing its methods, content, or frameworks to any person or entity outside of this Platform.
This obligation of confidentiality survives the termination of your account and use of this Platform and remains binding indefinitely. Breach of this clause may result in immediate termination of access and legal action for damages, including injunctive relief, in any applicable jurisdiction.
You agree not to use the Platform in any manner that:
Violation of any of the above may result in immediate account termination, legal action, and recovery of damages, costs, and legal fees.
The Company reserves the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason including but not limited to breach of these Terms, fraudulent activity, or conduct that the Company deems harmful to the Platform, its users, or its reputation.
Upon termination, your right to access the Platform ceases immediately. No refunds will be issued upon termination regardless of the reason.
You may terminate your account at any time by contacting [email protected]. Termination does not entitle you to any refund of amounts previously paid.
Provisions of these Terms that by their nature should survive termination — including but not limited to Sections VII, VIII, IX, X, XI, and XIV — shall survive termination of your account.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
Before initiating any legal proceedings, you agree to first contact the Company in good faith at [email protected] and allow a period of 30 days for the parties to attempt to resolve the dispute informally.
Nothing in this clause prevents the Company from seeking urgent injunctive or equitable relief in any jurisdiction where the Company determines such relief is necessary to protect its intellectual property or other rights.
To the extent that any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.
The Company reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Updated Terms will be published on this page with a revised effective date.
Where changes are material, the Company may notify registered users via the email address associated with their account. It is your responsibility to review these Terms periodically.
Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not agree to the amended Terms, you must cease using the Platform immediately.
These Terms, together with the in-app disclaimer presented upon first use of the Platform, constitute the entire agreement between you and DuBois Consulting Pty Ltd with respect to your use of the Platform and supersede all prior agreements, representations, warranties, and understandings of any kind, whether written or oral.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision. The Company's failure to assert any right or provision under these Terms shall not constitute a waiver of that right or provision.
For any questions, concerns, or notices regarding these Terms, please contact: